Banquet Captain Scottsdale, AZ

Banquet Captain

Full Time • Scottsdale, AZ

About our Company

We Make Hotels. Sydell Group builds and operates unique properties that are a reflection of their neighborhoods, a celebration of architecture and design, and a gathering place for visitors from near and far. Our hotels are collaborations among exceptional talent from the creative, culinary, and retail worlds, and our goal is to create travel experiences that offer inspiration and a sense of connection to our respective cities. Sydell Group's diverse portfolio of award-winning hotels include NoMad New York and Los Angeles; The LINE LA, DC and Austin; Freehand Miami, Chicago, LA and New York; The Ned, London and Park MGM, Las Vegas; as well as the forthcoming NoMad Las Vegas and NoMad London.

We are seeking a dynamic Events Captain to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.

Responsibilities

  1. Greet every guest with a smile and maintain eye contact
  2. Must be courteous and gracious, maintaining a professional demeanor at all times
  3. Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel
  4. Offer guests an enjoyable experience that conforms to the hotel’s standards of excellence, professionalism and friendliness
  5. Demonstrate expert understanding and knowledge of the sequence of service, following this sequence for every guest
  6. Coordinate set up of event and ensure accuracy of set up in accordance with pre-determined packages
  7. Ensure all furniture in event area is clean and arranged properly
  8. Help set up and break down event equipment
  9. Ensure that all public areas are neat and clean
  10. Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean
  11. Plan opening/closing assignments for serving team
  12. Create floor plan making sure each event has a specific server
  13. Know the menu for each function served and be able to explain the major ingredients and preparation method for each item
  14. Read, understand and execute Event Orders to ensure safe, efficient event set up and break down
  15. Complete prep and side work efficiently so focused attention during the event can be given fully to guest care
  16. Greet host of event and review event order to ensure accuracy of guest expectations
  17. Introduce host to assigned wait staff and review event order to ensure accuracy
  18. Possess expert knowledge of all food and beverage aspects of the event
  19. Serve food and beverages to guests, courteously and efficiently
  20. Maintain cleanliness of event work area and equipment
  21. Attend all pre-function meetings required to ensure events flow smoothly
  22. Service all aspects of the banquet operation in accordance with all departmental and hotel standards
  23. Take ownership of all service issues brought to your attention by guests
  24. Maintain an increased awareness of safety issues throughout the hotel
  25. Participate in scheduled departmental and administrative meetings as requested
  26. Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions
  27. Be familiar with all safety and emergency procedures including OSHA requirements

Core Competencies

  1. High School diploma or general education degree (GED)
  2. Three (3) years related experience in hospitality or service industry preferred
  3. Strong communication skills
  4. Collaborative spirit
  5. Ethical Conduct
  6. Computer Proficiency: Microsoft Office, Opera PMS   
  7. Positive Attitude
  8. Eye for Detail
  9. Problem solving abilities

Compensation & Benefits

We offer competitive wages and benefits while fostering a diverse and inclusive work experience.  

We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.

About our Brand

Saguaro is that colorful hotel in the desert. Saguaro is a good time. It’s not that complicated. There’s plenty of sunshine, a buzzing pool scene and lots of local flavor. The bold color palette is the work of architects Peter Stamberg and Paul Aferiat, who have infused the property with hues that reflect the indigenous flowers that bring color to the desert landscape. Completed in 2012, The Saguaros were ground-breaking projects that added a bright and cheerful vibe to the neighborhoods that surround them. 


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Our Brand Offers:

Competitive Compensation
Employer Subsidized Medical, Dental and Vision Insurance
401(k) Plan with Employer Match
Life Insurance
Short-Term and Long Term Disability
Tuition Reimbursement
Discounts at all our Hotels and F&B Outlets
New Employee Referral Fees & many more exciting top secret employee perks!